Find answers to your questions and access detailed support articles about MediChain.
MediChain is a blockchain-powered platform designed to transform the pharmaceutical supply chain. It offers end-to-end visibility, secure drug tracking, real-time monitoring with IoT integration, and robust anti-counterfeit measures.
Our blockchain ledger ensures that every transaction, from drug production to delivery, is permanently recorded and cannot be tampered with. This guarantees complete transparency and accountability throughout the supply chain.
You can verify drug authenticity by scanning the QR code on the product packaging. This instantly retrieves the complete history of the drug as recorded on the blockchain, allowing you to confirm its legitimacy.
We collect personal details, transaction information, technical data, and IoT sensor data to process registrations, secure transactions, and monitor drug quality. All data is handled with strict security and privacy measures in place.
If you experience any issues or have further questions, please contact our support team at noreply.medichain@gmail.com.
We use state-of-the-art encryption, blockchain immutability, regular security audits, and strict access controls to safeguard your data. These measures ensure that your transactions and personal information are protected against unauthorized access.
You can update your account details by logging into your MediChain account and accessing the profile settings page. Follow the on-screen instructions to modify your information securely.
If you cannot find the answers you're looking for in our FAQs, please visit our support portal or get in touch with our customer service team.
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